Privacy Policy for Moz’Art

    Who We Are

    Our website address is: https://mozart-shop.com. At Moz’Art, we specialize in creating beautifully designed products featuring mosaic artistry. Our product offerings include clothing, bags, shoes, home decor, and accessories, all meticulously crafted with a unique mosaic touch. We provide free shipping worldwide, ensuring our creations can reach customers around the globe.

    Comments

    When visitors leave comments on our site, we collect the data shown in the comments form. We also collect the visitor’s IP address and browser user agent string to help with spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture will be visible to the public in the context of your comment.

    Media

    If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

    Cookies

    If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

    If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

    When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

    If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

    Embedded Content from Other Websites

    Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    Who We Share Your Data With

    If you request a password reset, your IP address will be included in the reset email.

    How Long We Retain Your Data

    If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    What Rights You Have Over Your Data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

    Where Your Data Is Sent

    Visitor comments may be checked through an automated spam detection service.

    Terms & Conditions for Moz’Art

    By accessing or using Moz’Art, you agree to comply with the following terms and conditions. Please read them carefully.

    Product Information

    All products listed on Moz’Art are carefully crafted with a unique mosaic design. We offer a variety of items such as clothing, bags, shoes, home decor, and accessories. Please note that due to the artistic nature of our products, there may be slight variations in design.

    Pricing and Payment

    All prices are listed in EUR. We accept various payment methods, including Credit Cards, PayPal, Apple Pay, and more. The total price will include applicable taxes and free worldwide shipping.

    Shipping Policy

    We offer free shipping to all countries. Shipping times vary depending on your location, but generally, it will take 2-8 business days for delivery to all countries. We strive to deliver your order as quickly as possible, but delivery times may vary depending on your location.

    Returns and Refunds

    If you are not satisfied with your purchase, we offer a 10-day return policy for most products. Please ensure that the items are in their original condition, unused, and with all original packaging. Certain products, such as custom or personalized items, may not be eligible for returns.

    Refunds will be processed once we receive the returned product, and the amount will be credited to your original payment method. The processing time for refunds is 7 business days.

    Intellectual Property

    All content on Moz’Art, including product images, descriptions, and mosaic designs, are the property of Moz’Art. Unauthorized use of any content or designs from our website is strictly prohibited.

    Limitation of Liability

    We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. By purchasing from us, you agree to use our products at your own risk.

    Refund Policy for Moz’Art

    We understand that sometimes things don’t go as planned, and you may need to return a product. Below are the details of our refund policy:

    Eligibility for Returns:

    To be eligible for a return, items must be in the following condition:

    • Unused and in original packaging
    • With the original receipt or proof of purchase

    Return Process: To initiate a return, please contact us at [email protected] or call us at +33 7 60 09 00 21. Once we approve your return, we will provide you with return instructions.

    Refunds: Once we receive the returned product, we will process your refund to the original payment method. Refunds may take up to 7 business days to appear in your account.

    Exclusions: Some items, including custom-made products or those marked as non-returnable, may not be eligible for returns or refunds.